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IPEngine understands clearly the ethical considerations faced by clients when considering outsourcing of IP work. We have formulated clear policies and procedures relating to confidentiality, conflict management, export control and appropriate supervisory oversight. A brief summary of our approach to each of these issues is covered here, but for a more detailed discussed please contact us at
sales@ipengineservices.com. |
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| Confidentiality |
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| Confidentiality and data integrity are ensured through a combination of process and technology with legal safeguards in place to ensure 100% compliance. As a US company, IPEngine guarantees confidentiality via client contract and maintains strict confidentiality and non-disclosure agreements with all US and India-based employees. All employees work in our secure-access Delhi data-center. They access client information only via the company LAN and work at terminals that do not allow downloads or print-out of materials, except under supervision. Policies including clean-desk approach, no public discussions of client work, restricted internet access, etc. are adhered to at all times. |
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| Conflict Management |
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| IPEngine maintains an up-to-date employee conflict management database and limits the employee’s exposure to any project related information other than matters with which the individual is directly involved. If required, teams are physically separated to maintain project exclusivity. All new client requests are assessed for conflict before work is started and client approval is required where there is any chance of a conflict arising. |
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| Export Control |
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| Clients (and/or their attorneys) are responsible for ensuring that any disclosures of proprietary technical information to IPEngine is not in contravention of US Export Laws. These considerations impact most in our application drafting and prosecution support practice and have little impact in our prior art and patent intelligence work. For those clients that do not have an existing export control compliance program/officer, IPEngine can introduce US counsel to guide the client through the required steps. |
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| Supervisory Oversight |
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| Under the ABA Ethics Opinion published last year, Lawyers using outsourcing as part of their client delivery process must ensure that they appropriately supervise the work performed by firms such as IPEngine. IPEngine has geared our client engagement process to ensure that clients are heavily involved in the specification and execution of all deliverables and can exert the level of control with which they feel most comfortable. |
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| “My business focuses on the new Accelerated Application procedures and IPEngine was already familiar with its requirements. I’ve been very impressed by their ability to quickly turnaround projects, delivering high quality work to meet tight time frames.” |
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| Jag Bhalla, |
| Entrepreneur & Inventor, Vitera LLC |
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